Privacy Policy

Prompt Recharge NG Privacy Policy

This Privacy Policy explains how Prompt Recharge NG collects, uses, stores and protects your information when you use our platform and services.

1. Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone number
• Transaction records
• Wallet funding details
• Device and browser information

2. How We Use Your Information

Your information may be used to:

• Process transactions and payments
• Provide airtime, data and VTU services
• Improve platform security
• Send service notifications
• Provide customer support
• Prevent fraud and abuse

3. Security

We implement reasonable security measures to protect user accounts, wallet information and transaction activity against unauthorized access.

4. Third-Party Services

Some services may involve third-party providers such as payment gateways, telecom providers and utility vendors. These providers may process limited data necessary to complete transactions.

5. Cookies & Analytics

We may use cookies and analytics tools to improve user experience, monitor performance and enhance platform functionality.

6. User Responsibility

Users are responsible for maintaining the confidentiality of their login credentials and ensuring account security.

7. Data Retention

We may retain transaction and account records as required for operational, legal or security purposes.

8. Changes to this Policy

Prompt Recharge NG may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of any updates.

9. Contact

For questions regarding this Privacy Policy or your data, please contact Prompt Recharge NG support.